This Privacy Policy describes how Dealvoxy LLC (“we,” “us,” or “our”) collects, uses, and shares personal information of website visitors, customers, and users of our website, Dealvoxy.com (the “Website”). By using the Website, you consent to the practices described in this Privacy Policy.

1. Information Collection

We collect the following types of personal information:

  • Personal Identifiers: Name, address, email address, phone number, username, and password.
  • Payment Information: Credit card details, billing address, and other payment-related information necessary to process transactions.
  • Shipping Information: Shipping address and contact information for delivery purposes.
  • Order Information: Details about the products you purchase, order history, and related transaction information.
  • Communication Data: Information you provide when contacting us through forms, email, or phone, including inquiries, feedback, and customer support requests.
  • Marketing Preferences: Information about your preferences for receiving marketing communications from us.

How Information is Collected

We collect information in the following ways:

  • Directly from You: When you create an account, place an order, subscribe to our newsletter, contact customer support, or fill out forms on our Website.
  • Automatically: We automatically collect certain information when you visit our Website, such as your IP address, browser type, device information (e.g., operating system, hardware model), and browsing behavior (e.g., pages visited, links clicked). This is done through cookies and similar tracking technologies.

Certain information, such as your name, address, email address, and payment information, is required to process your orders and provide you with access to certain features of our Website. Other information, such as your marketing preferences, is optional, and you can choose whether or not to provide it.

2. Use of Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment: To process your orders, fulfill your purchases, arrange shipping, and provide order updates.
  • Customer Service and Communication: To respond to your inquiries, provide customer support, resolve issues, and communicate with you about your orders or account.
  • Account Maintenance: To maintain your account, manage your profile, and provide access to your order history and other account features.
  • Marketing and Promotional Purposes: To send you newsletters, promotional offers, and information about new products or services. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
  • Website Improvement and Analytics: To analyze website usage patterns, improve our Website’s functionality, personalize your experience, and develop new features.
  • Legal Compliance and Fraud Prevention: To comply with legal obligations, prevent fraud, protect our rights and the rights of our users, and enforce our Terms of Service.

3. Information Sharing

We may share your information with the following categories of recipients:

  • Service Providers and Processors: We share information with third-party service providers who assist us with payment processing, shipping, email marketing, website hosting, data analytics, and other business operations. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Business Partners: We may share information with business partners who offer products or services in conjunction with us. If we do so, we will clearly identify these partners and provide you with the opportunity to opt out of sharing your information with them.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe that disclosure is necessary to protect our rights, the rights of others, or to prevent fraud or illegal activity.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you of any such transfer and provide you with the opportunity to opt out of the transfer.

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to collect information about your browsing behavior on our Website. Cookies are small data files that are stored on your device when you visit a website.

Types of Cookies

  • Necessary Cookies: These cookies are essential for the operation of our Website and enable you to access certain features, such as logging into your account or placing an order.
  • Functional Cookies: These cookies allow us to remember your preferences and settings, such as your language or region, to enhance your browsing experience.
  • Analytical Cookies: These cookies help us understand how visitors use our Website, such as which pages are most popular and how long visitors stay on our Website. We use this information to improve our Website’s performance and content. We use Google Analytics for this purpose.
  • Targeting Cookies: These cookies are used to deliver targeted advertising to you based on your browsing behavior and interests.

Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to block all cookies, accept only certain types of cookies, or delete existing cookies. Please note that disabling cookies may affect your ability to use certain features of our Website. Refer to your browser’s help documentation for instructions on managing cookies.

Third-Party Analytics

We use Google Analytics to collect and analyze data about website usage. Google Analytics uses cookies to track your activity on our Website. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Cookie Retention

The length of time a cookie remains on your device depends on its type. Session cookies expire when you close your browser, while persistent cookies remain on your device for a longer period, as specified in the cookie’s settings. We review and update our cookie policies regularly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption Protocols: We use Secure Socket Layer (SSL) encryption to protect your information during transmission.
  • Secure Payment Processing: We use PCI DSS compliant payment processors to securely handle your payment information.
  • Staff Training and Access Controls: We train our staff on data privacy and security best practices and restrict access to your information to authorized personnel only.
  • Data Breach Notification Procedures: In the event of a data breach, we will notify you and the relevant authorities as required by law.

Please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Customer Rights

You have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you.
  • Right to Correct: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Right to Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.
  • Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe, typically within 30 days, and in accordance with applicable law. We may require you to verify your identity before processing your request.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of your own, including the United States, where our servers are located. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to protect your information when it is transferred internationally, including using standard contractual clauses approved by the European Commission or relying on other legally recognized mechanisms for data transfer.

9. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We determine the appropriate retention period for personal information based on the following criteria:

  • The length of our relationship with you.
  • The type of personal information.
  • Our legal and regulatory obligations.
  • Whether retention is advisable considering applicable statutes of limitations, litigation or regulatory investigations.

After the retention period expires, we will securely delete or anonymize your personal information.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Business: Dealvoxy LLC

Phone: +1 (502) 509-1620

Email: support@dealvoxy.store

Address: 325 Park Plaza Dr, Owensboro, Kentucky 42301, United States

Hours: Monday – Friday, 9:00 AM – 5:00 PM

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